You focus on your business, We handle the details.
Expert virtual cohosting team, available 24/7, to ensure your airbnb business runs smoothly, and profitably.
When I expanded to my third unit, I literally could not have lunch or dinner with my kids without having to answer guests.
Since working with Matt and his team, I have turned off airbnb notifications and am able to go about my day with confidence.
"
Alicia C | 31 Properties
Our numbers
97
UNITS MANAGED
22
enrolled HOSTS
7
YEARS of experience
The most useful part of the virtual cohosting is the ability to track guest special requests.
Guests asking for extra mattresses, more kettles, or early check-in. My on the ground staff could not keep track of all the requests and this usually results in bad reviews. This is no longer a problem thanks to the virtual team.
Markus C. | 24 Properties
"
You make more money as guest enquiries are answered immediately and effectively, leading to more bookings and better reviews
Why have virtual cohosts?
You save more money by claiming repairs and damages through Airbnb insurance.
You save more money by avoiding refunds and cancellations. We track all guest requests, check-ins, check-outs avoiding most problems.
You save more time by letting us handle the day-to-day operations, freeing you up to focus on growing your business.
Included Services
All you need is One Cohost. We are able to enhance your business with the following:
Guest Communication
We manage all guest inquiries, messages, and special requests, keeping your guests happy and stress-free
Check-In and Check-Out
We oversee the check-in and check-out processes, and coordinate with your on-ground team.
We track maintenance issues and repairs and communicate directly with your team to schedule them.
Maintenance Tracking
Claims from Airbnb
We gather evidence and request damages from Airbnb, often recovering 1500–2000 MYR per month.
Review Management
We remove negative reviews from guests who violate rules and send personalised messages to boost positive reviews.
Need something specific? We will tailor to your needs!
Custom Solutions
I met Matt in a conference in 2022 with 8 units. My wife and I used to self manage the units ourselves and it was a second full time job.
We now have 37 units in Kuala Lumpur, Malacca, and Penang and we spend less time on Airbnb than we did back in 2022
Wee K. | 37 Properties
Professional, responsive, and efficient! I used to hire my own remote staff but most of the time, training them took more effort than doing it myself.
With the team at OneCohost, my unit amenities are always up to date, and my guests are always taken care of. They even message the guests after checking out and ask them for good reviews.
I also have many returning customers who enjoy coming back to my units.
Alex L. | 9 Properties
★★★★★
★★★★★
Testimonials from our Hosts
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90+
7
YEARS OF EXPERIENCE
UNITS
